ConvoSpark Privacy Policy

Last Updated: January 27, 2025
Effective Date: January 27, 2025

RainmakersGroup, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use ConvoSpark (the “App”). By using the App, you consent to the practices described in this policy.

1. Information We Collect

(a) Information You Provide Directly

  • Account Data: If you create an account, we may collect your name, email address, and username.
  • User Content: Messages, text, or other content you generate or share within the App.
  • Feedback: Information you provide when contacting support or submitting feedback.

(b) Automatically Collected Information

  • Device Information: Device type, operating system, IP address, and unique device identifiers.
  • Usage Data: How you interact with the App (e.g., features used, session duration, crashes).
  • Location Data: [Include only if applicable] Approximate location (derived from IP address or GPS, if enabled).

(c) Third-Party Services

  • Analytics Tools: We use services like Google Analytics or Firebase to analyze App usage.
  • Advertising: [Include only if applicable] We may partner with ad networks that collect data to serve personalized ads.

2. How We Use Your Information

  • Provide, maintain, and improve the App’s functionality.
  • Respond to your inquiries and support requests.
  • Analyze usage patterns to enhance user experience.
  • Send service-related notifications (e.g., updates, security alerts).
  • [Include if applicable] Deliver personalized content or advertisements.

3. How We Share Your Information

We do not sell your personal information. We may share data in the following cases:

  • Service Providers: With third-party vendors who assist in operating the App (e.g., hosting, analytics).
  • Legal Compliance: To comply with laws, court orders, or government requests.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • Aggregated/Anonymous Data: For research, marketing, or analytics purposes.

4. Data Security

We implement industry-standard measures to protect your data, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications.
  • Restrict or object to certain data processing.
  • Request a copy of your data in a portable format.

To exercise these rights, contact us at [privacy@rainmakersgroup.com].

6. Children’s Privacy

The App is not intended for users under 13 years of age. We do not knowingly collect data from children. If you believe a child has provided us with information, contact us immediately.

7. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via the App or email. Continued use of the App after changes constitutes acceptance of the revised policy.

8. Contact Us

For questions or concerns about this Privacy Policy, contact:
RainmakersGroup, LLC
Email: [privacy@rainmakersgroup.com]